Make.com Teams vs Enterprise Plans: When Should an Operations Team Actually Upgrade?

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Updated: All pricing verified against Make.com on July 09, 2026.

Quick Verdict: Make.com Teams vs Enterprise Plans

TSA Verdict: The Make.com Teams vs Enterprise Plans decision is primarily about collaboration, governance, security and operational requirements rather than simply the number of automations an organization runs. Teams adds team management, team roles and shared scenario templates on top of Pro. Enterprise goes further with capabilities such as custom roles, company SSO, audit logs, enterprise app integrations, Credits Overage Protection and advanced support.

For agencies and operations teams, the upgrade to Teams makes sense when multiple people need structured access to shared automation resources. Enterprise becomes relevant when requirements such as centralized identity management, auditability, enterprise-only integrations or stronger protection against credit exhaustion become operational requirements rather than nice-to-have features.

Make now uses credits as its billing unit. Most standard module actions consume one credit, while some advanced features, particularly those using Make’s AI Provider, can consume credits differently. That means teams should model expected credit consumption separately from the decision about which collaboration or governance tier they require.

Pro and Teams both offer selectable credit tiers rather than being limited to a fixed 10,000-credit capacity. Teams therefore should not be viewed as a capacity upgrade from Pro by default; its main differentiators are collaboration features such as teams, team roles and shared scenario templates. Enterprise combines those capabilities with additional governance, security, support and usage-management features

What Make.com Teams Actually Adds Over Pro

he move from Make.com Pro to Teams is primarily a collaboration and access-management upgrade. Teams includes everything in Pro and adds two headline capabilities on Make’s current pricing page: teams and team roles, and the ability to create and share scenario templates.

Teams and team roles. On plans below Teams, an organization can have only one team and cannot manage roles within that team. The Teams plan allows organizations to manage multiple teams and assign different roles to users. Make currently documents Team Admin, Team Member, Team Monitoring, Team Operator and Team Guest roles, with different levels of access and control. A user can also belong to multiple teams within the same organization and hold a different role in each team.

For agencies, this is useful when different people need different levels of access to scenarios, connections, templates and other team resources. For example, a user responsible for monitoring automations can be given read-only access, while a Team Operator can activate or stop scenarios and manage schedules without receiving the broader permissions of an administrator.

Create and share scenario templates. Teams allows users to create and share scenario templates, making it easier to standardize repeatable workflows across teams or business functions. This can be particularly useful for agencies deploying similar automation structures across clients or internal teams.

What Teams does not add: Teams should not be confused with Make’s Enterprise governance layer. Features including custom roles, company SSO, Analytics Dashboard, audit logs, Credits Overage Protection, enterprise app integrations and 24/7 Enterprise support remain Enterprise capabilities.

TSA SCAR: Make.com Teams Credit Limits — Auto-Purchasing vs Enterprise Overage Protection

Make.com Teams does not include Enterprise’s Credits Overage Protection, but reaching the plan’s included credit limit does not necessarily mean scenarios must stop. Teams users can purchase extra credits manually or enable Extra Credits auto-purchasing. With auto-purchasing enabled, Make automatically purchases another 10,000 credits when the available credits are exhausted, helping scenarios continue running without waiting for a manual top-up.

Extra credits are not priced at a universal flat rate. Make currently charges 25% more than the per-credit rate of the credits included in your plan, whether extra credits are purchased manually or automatically. Auto-purchases are made in blocks of 10,000 credits and are subject to a purchase limit based on the credits included in the subscription.

Enterprise handles excess usage differently through Credits Overage Protection, which Make describes as providing uninterrupted scenario execution once the credit limit is reached. This should therefore be evaluated separately from the auto-purchasing mechanism available on Teams.

TSA Recommendation: If occasional credit spikes are the concern, Teams with Extra Credits auto-purchasing may be sufficient. If uninterrupted execution beyond contracted credit limits is an organizational requirement, include Enterprise’s Credits Overage Protection in the evaluation.

What Make.com Enterprise Actually Adds Over Teams

Make.com Enterprise uses custom pricing and requires a sales conversation. Make does not publicly provide a standard Enterprise starting price, so organizations should evaluate the upgrade based on the capabilities they require rather than an assumed monthly price.

Company SSO and advanced access controls

Enterprise supports company single sign-on (SSO) using an OAuth2- or SAML2-compliant identity provider. It also adds custom roles and domain claim capabilities, giving organizations greater control over how users access and manage their Make environment.

Audit logs

Audit logs are an Enterprise-only feature that records defined user actions within Make. They can help administrators determine what was changed, who made the change and when it occurred across areas such as scenarios, connections, webhooks, teams, variables and custom functions. Make currently retains audit logs for 12 months.

For organizations with governance or compliance requirements, this provides substantially more visibility into changes across the automation environment than Teams offers.

Credits Overage Protection

Enterprise includes Credits Overage Protection, which Make describes as providing uninterrupted scenario execution once the contracted credit limit is reached. This differs from the Extra Credits auto-purchasing mechanism available on Core, Pro and Teams and can be relevant when continuity of business-critical automations is a requirement.

Enterprise app integrations

Enterprise provides access to business-critical applications that are not part of Make’s standard app offering. Make currently highlights Enterprise integrations including NetSuite, ServiceNow, Coupa, Greenhouse Recruiting, Microsoft Entra ID, Anaplan and Adobe Workfront, among others.

For agencies or operations teams automating workflows around a client’s enterprise systems, access to a required Enterprise-only integration can itself determine whether the Enterprise plan is necessary.

24/7 Enterprise support and Value Engineering

Enterprise includes 24/7 top-priority assistance from senior specialists as well as access to Make’s Value Engineering team for expert onboarding and strategic guidance. Make also references collaboration with a Technical Account Manager for Enterprise customers.

Custom functions and additional Enterprise capabilities

Enterprise supports reusable custom JavaScript functions and also adds capabilities such as the Analytics Dashboard, dynamic connections, on-prem agent, advanced security controls and other governance and observability features. These features become more relevant as automation expands across multiple teams and business-critical systems.

The Real Upgrade Decision: Three Triggers for Make.com Teams vs Enterprise

rigger 1: Governance and audit requirements

Enterprise becomes relevant when an organization needs stronger visibility and control over its automation environment. Make’s Enterprise plan includes audit logs that record defined user actions, including what was changed, who made the change and when. Enterprise also adds capabilities such as custom roles, company SSO and other advanced security controls.

For agencies handling client systems or organizations with formal security requirements, these capabilities can become more important than the difference in subscription price. The trigger should therefore be the actual governance or security requirement, rather than a predetermined company size.

Trigger 2: Access management becomes more complex

Teams becomes useful when an organization needs to separate automation resources across multiple teams and control what different users can do. Make supports multiple teams and predefined roles on the Teams plan, including Team Admin, Team Member, Team Monitoring, Team Operator and Team Guest. Users can also belong to multiple teams and have different roles in each.

Enterprise takes this further with Custom Roles, allowing administrators to create organization and team roles with more tailored permissions. This becomes relevant when Make’s predefined Teams roles no longer provide enough control for the organization’s access model.

Trigger 3: Enterprise-specific capabilities become requirements

Some upgrade decisions are driven by a specific Enterprise feature rather than team size. Examples include Enterprise app integrations, company SSO, audit logs, Credits Overage Protection, custom functions, on-prem agent access or other advanced governance and security capabilities.

If a workflow depends on an Enterprise-only application such as Workday, Coupa or ServiceNow, or organizational policy requires an Enterprise security capability, the feature requirement itself can justify evaluating Enterprise. Make currently identifies these applications as examples of its Enterprise Apps offering.

When neither upgrade is justified

A smaller team does not automatically need Teams, and a larger team does not automatically need Enterprise. Make currently provides unlimited users across its paid plans, while Teams specifically adds multiple-team management, team roles and shared scenario templates. Enterprise should be evaluated when its additional governance, security, integration, support or usage-management capabilities solve an actual requirement.

Cost Modeling: How to Compare Make.com Teams vs Enterprise

Rather than estimating an unpublished Enterprise price, operations teams should compare the two plans using their actual Make.com usage and organizational requirements.

Make’s self-service pricing scales with the number of credits selected, so a team expecting higher automation volume should first compare the appropriate Teams credit tier rather than assuming it will rely indefinitely on extra-credit purchases. Make itself recommends moving to a plan that better matches regular credit usage because higher credit tiers can reduce the per-credit cost compared with repeatedly purchasing extra credits.

Enterprise should then be evaluated based on the additional capabilities the organization actually requires. If Teams provides the necessary collaboration controls and the issue is primarily credit volume, a higher Teams credit tier may solve the problem without requiring Enterprise. If the organization also requires capabilities such as company SSO, custom roles, audit logs, Enterprise Apps, Credits Overage Protection or Enterprise-level support, request a Make Enterprise quote and compare the actual proposal against the appropriate Teams configuration.

TSA Recommendation: Don’t use team size alone to model the upgrade. Start with expected credit consumption, choose the appropriate Teams credit tier, and then identify which Enterprise-only capabilities are genuine requirements. Request Enterprise pricing only after those requirements are clear.

Feature Comparison: Make.com Pro vs Teams vs Enterprise

Buy / Skip Decision Matrix

Make explicitly recommends moving to a higher credit tier when extra-credit usage becomes regular because higher tiers have lower per-credit costs. Extra credits currently carry a 25% premium over the credits included in the plan.

FAQ

What is the difference between Make.com Pro and Teams?

Make.com Teams includes everything in Pro and adds teams and team roles plus the ability to create and share scenario templates. Pro is suitable when you need advanced automation features but do not need Make’s additional team-management capabilities.

What is the difference between Make.com Teams and Enterprise?

Teams focuses primarily on collaboration and team management. Enterprise adds capabilities including Custom Roles, company SSO, audit logs, Analytics Dashboard, Enterprise Apps, Credits Overage Protection, advanced security features, 24/7 Enterprise support and access to Make’s Value Engineering team. Enterprise uses custom pricing.

Does Make.com Teams include multiple users?

Yes. Make currently lists unlimited users across its paid plans. The important difference with Teams is that it allows organizations to create multiple teams and manage predefined roles within those teams. On plans below Teams, an organization can have only one team and cannot manage roles within that team.

How much does Make.com Enterprise cost?

Make does not publish a standard Enterprise price. Enterprise uses custom pricing, so organizations need to contact Make for a quote based on their requirements.

What happens if I run out of credits on Make.com Teams?

If no additional credits are available, scenarios stop running until credits are added. Teams users can purchase Extra Credits manually or enable auto-purchasing, which automatically buys credits in 10,000-credit blocks when the available credits are exhausted. Auto-purchasing can help keep scenarios running during usage spikes.

How much do extra Make.com credits cost?

There is no universal $11 per 10,000 credits price. Make currently charges a 25% additional cost compared with the per-credit cost of the credits included in your plan. Make recommends moving to a higher credit tier if you regularly need extra credits because higher tiers offer lower per-credit costs.

Does Make.com Teams include audit logs?

No. Make’s audit logs are an Enterprise-only feature. They record defined user actions and can show what was changed, who made the change and when it occurred. Make currently retains audit logs for 12 months.

When should I upgrade from Teams to Enterprise?

Consider Enterprise when you have a concrete requirement for capabilities that Teams does not provide, such as Custom Roles, company SSO, audit logs, Enterprise Apps, Credits Overage Protection, advanced security controls or Enterprise-level support. Team size alone should not determine the upgrade.

Is Enterprise necessary if my Make.com credit usage increases?

Not necessarily. Make offers multiple credit tiers, so increasing automation volume can often be addressed by selecting a higher credit allowance. If you regularly purchase Extra Credits, Make itself recommends evaluating a plan that better matches your normal usage. Enterprise becomes more relevant when you also need its governance, security, support, integration or overage-protection capabilities.

Is Make.com Teams enough for an agency?

It can be. Teams provides multiple teams, predefined team roles and shared scenario templates, which can suit agencies that need structured collaboration. Enterprise should be evaluated when client or organizational requirements call for stronger governance, security, auditability or Enterprise-specific integrations rather than simply because the agency reaches a particular number of employees.